We take your data seriously.

RESA Pte Ltd, and its parent company, subsidiaries and affiliated companies (herein, “Resa”) recognizes that its customers, visitors, users and others (known collectively or individually as “Users”) who use resawear.com (the “Website”) value their privacy. This “Privacy Policy” applies to all of the products, services, and Websites offered by Resa, and details important information regarding the use and disclosure of User information collected on the Website. Your use of the Website and any personal information you provide on the Website remains subject to the terms of this Privacy Policy and the Resa Terms of Use. Please note that any comment or other content you post on the Website, for example on comment pages, or on the forums, becomes published content and is not considered personally identifiable information subject to this Privacy Policy. Your messages and other information you make available in public areas of the Website will be seen by people and organizations not related to or controlled by Resa, and may be used by others to contact you. Resa’ Privacy Policy applies only to websites and services that are owned and operated by Resa. While other websites may be displayed as links from within Resa, those sites are owned and operated by others, and they may have different privacy policies. When linking from Resa to other websites, if you have privacy concerns, we urge you to review the privacy policies of those sites.


Generally Resa Wearables does not require that you register in order to view its products or general information about Resa. Registration is required to use certain features such as ordering product, posting comments, participating in the forums, or participating in competitions. Resa Wearables and our third party service providers may collect personal information when you register with Resa, when you visit the Website, when you make a purchase, or any time you provide information to Resa Wearables about yourself, including, publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses (collectively, “Personal Information”). For example, when you register, we ask for information such as your name, email address, and other personally-identifying information. In addition, Resa Wearables and our third party service providers may gather or automatically receive and record other non-personally-identifying information (“Non-Personal Information”) on server logs from your browser even if you do not register with Resa Wearables, for example, your IP address, cookie information, and the pages you visit.

Resa and our third party service providers may combine information about you that we have with information we obtain from business partners or other companies.

Resa is committed to protecting the privacy of children under the age of 13. Resa does not knowingly or intentionally collect personal information online from children under the age of 13. If Resa learns that personally identifiable information of persons under 13 years of age has been collected on the Website without verified parental consent, then Resa will take the appropriate steps to delete this information.

How is your information used, shared & disclosed?

Resa and our third party service providers use your Personal Information and Non-Personal Information for the following general purposes: to customize the advertising and content you see; fulfill your requests for products and services; improve our services; contact you with service and other announcements, administrative messages and for marketing purposes; conduct research; analytics purposes; and provide anonymous reporting for internal and external clients. Resa does not rent, sell, or share Personal Information with other people or non-affiliated companies except for the general purposes above, when we have your permission, or under the following circumstances:

(i) We provide the information to trusted partners who work on behalf of or with Resa Wearables under confidentiality agreements. These companies may use your Personal Information to help Resa communicate with you about offers from Resa and our marketing partners. However, these companies do not have any independent right to share this information.

(ii) We may share Personal Information if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Resa Wearables, its users or the public as required or permitted by law.

(iii) We may use both your Personal Information and certain Non-Personal Information, and may share it with our third party service providers, for purposes of understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website.

(iv) We may use both your Personal Information and certain Non-Personal Information, and may share it with our third party service providers, to improve the quality and design of the Website, to communicate with Users (through the Website, other websites, email, or otherwise), and to create new features, promotions, functionality, and services by storing, tracking, and analyzing User activities, preferences and trends.

(v) We may share Personal Information in response to subpoenas, court orders, or other forms of legal process, or to establish or exercise our legal rights or defend against legal claims.

(vi) We may share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Resa Wearables’ Terms of Use, or as otherwise required by law.

(vii) We may transmit Personal Information if Resa Wearables is acquired by or merged with another company. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, we may not be able to control how your Personal Information is treated, transferred, or used. Please note that our third party service providers are owned and operated by others, and they may have different privacy policies, not subject to our control. Please also keep in mind that any Personal Information, or comments that you voluntarily disclose on the Website, for example on comment pages, or on the forums, becomes publicly available. Your account name is displayed to other Users when you send and/or post messages through the Website.

What about cookies, logs, and web beacons?

Resa may set and access Resa cookies on your computer. You may disable these cookies within your browser, but some portions of the Website may require that your Resa cookies be enabled. When you use Resa services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. Resa may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our site including offering customized content and advertising. This Privacy Policy applies to web sites and services that are owned and operated by Resa Wearables Inc. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Resa lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Resa’s cookies. Resa may use web beacons in connection with e-mails sent to Users, to let us know whether and when the email was opened. No Personal Information is transmitted through web beacons.

RESA cares about your confidentiality, security, and data integrity.

Resa is committed to preserving the confidentiality, integrity and security of your Personal Information, we have implemented commercially reasonable technical safeguards to help us accomplish the same. We cannot, however, ensure or warrant the confidentiality, integrity or security of any Personal Information, or that Resa’s safeguards will prevent the loss or alteration of your Personal Information, that you transmit to Resa, and you do so at your own risk. We use commercially reasonable efforts to limit access to Personal Information about you to our employees, contractors, and agents who we believe reasonably need to come into contact with Personal Information to provide products or services to you or in order to do their jobs. Resa processes Personal Information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We take reasonable steps to ensure that the Personal Information we process is accurate, complete, and current, but we depend on our users to update or correct their Personal Information whenever necessary. In no event will Resa be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Personal Information. Please note that our third party service providers are owned and operated by others, and they may have different safeguards in place to preserve the confidentiality, integrity and security of Personal Information, that are not subject to our control.

You can edit and delete your account information at any time.

We store data for as long as it is necessary to provide products and services to you, including those described above. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services.

You can review and edit your Resa Wearables account information at any time by visiting your account profile page. We reserve the right to use and share your Personal Information as provided for herein, but you may opt out and deactivate and delete your Resa account at any time by canceling your account on the account profile page. When you use Resa’s services, we make good faith efforts to provide you with access to your Personal Information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests.

Are you an international user?

If you are a User accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Website, which is governed by U.S. law and this Privacy Policy as incorporated in our Terms of Use, you will be transferring your Personal Information into the United States and you consent to that transfer.

What if we change or update this privacy policy?

RESA may update this Privacy Policy at any time in its sole discretion and without prior notice. We will strive to notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your Resa Wearables account and/or by placing a notice on the Website. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

When was this privacy policy last updated?

This Privacy Policy was last modified June 8th, 2017.

RESA Pte. Ltd.

139 East Navajo Drive

Prescott, AZ 86301


Call (844) 818-RESA

M-F 8:30am – 5:30pm MST

If you are experiencing issues with your orthotics, please contact us and complete the feedback form inside your order. We will use this feedback to correct & remake your order.